Until the products are confirmed by the optician as delivered in good condition, the optician is authorised to ask for a refund.
On confirmation of receipt in good condition, the sale is considered as final.
Any request for refund before this confirmation, will be assessed and based on the authenticity of the request a complete refund can be initiated.
Refunds will be done only through the Original Mode of Payment.
Refund after the period of confirmation of receipt in good condition is not in the control of YouAndEyeOnline.com.
For all returns and refunds of the products after the sale , the policies of each brand owner would apply and the opticians are advised to confirm these before purchase.