Return & Refund Policy

Until the products are confirmed by the optician as delivered in good condition, the optician is authorised to ask for a refund.

On confirmation of receipt in good condition, the sale is considered as final.

Any request for refund before this confirmation, will be assessed and based on the authenticity of the request a complete refund can be initiated.

Refunds will be done only through the Original Mode of Payment.

Refund after the period of confirmation of receipt in good condition is not in the control of

For all returns and refunds of the products after the sale , the policies of each brand owner would apply and the opticians are advised to confirm these before purchase.

More information is a unique online platform that aims to help you get the right information about spectacles, sunglasses and contact lenses from around the world, straight from the source ie brand owners and manufacturers. It direct you to the right channels of purchase ie optical stores that stock genuine products that have been purchased from the registered and authentic brand-owners.
Use to filter products, compare features and find the optical store that has your favourite product stocked with them. You can even book an appointment online and expect a response from the optician confirming your appointment.
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