Our logistics partners is Aramex for the Middle East, India and Singapore. All conditions and rules of deliveries applicable from Aramex would be applicable to all our deliveries.
The web application YouAndEyeOnline.com acts only as a facilitator of providing this service using their API
Once the payment has been made and on approval of the order, the brand owner member is expected to make the order status as 'Ready for Despatch' on which action, Aramex would ensure that the package is collected from the brand owner's pick up point and delivered to the optician's delivery point.
Aramex will collect the custom duties from the optician, in case of cross border transactions, and complete the delivery on collection of all applicable custom duties
All payments collected from the optician will be paid to the brand owner based on the payment cycle of the 25th of every month for all completed transactions in the previous month. So for all transaction completed in January, the payments would be clear by 25th February and so on.
All payments would have the commission or trade discount deducted according to the agreement with the brand owner.